Terms and Conditions

These Terms and Conditions govern the use of ChainSpin Casino and apply to all players who register an account, access the platform, or participate in any promotional offer. By creating an account, you confirm that you have read, understood, and agree to be bound by these terms in full. Please read them carefully before proceeding.

Eligibility and Account Registration

To register an account and play at ChainSpin Casino, players must meet the following eligibility criteria:

• Be at least 18 years of age
• Be a resident of a jurisdiction where online gambling is legally permitted
• Not be a current employee, contractor, or family member of a ChainSpin employee
• Not be subject to any active self-exclusion or gambling ban

Each player may hold only one account at ChainSpin. Duplicate accounts will be closed and any associated funds may be forfeited. Players are responsible for maintaining the accuracy of all personal information held on their account. ChainSpin reserves the right to request identity verification documentation at any time.

Account Verification

As part of our commitment to responsible gambling and compliance with UK regulations, all players are required to complete identity verification before withdrawals are processed. This process, commonly referred to as KYC (Know Your Customer), may require submission of the following:

• Government-issued photo identification (passport or driving licence)
• Proof of address dated within the last three months (utility bill or bank statement)
• Proof of payment method (card scan or screenshot of e-wallet account)

Failure to provide satisfactory documentation may result in withdrawal delays or account suspension.

Deposits and Withdrawals

Deposit Policy

All deposits must be made using payment methods registered in the player’s own name. Third-party deposits are strictly prohibited. The minimum deposit amount is £10 unless otherwise stated for a specific payment method. ChainSpin does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawal Policy

Withdrawals will only be processed to a verified payment method previously used for deposits. The minimum withdrawal amount is £20. Withdrawals are processed in the following order: e-wallets first, then debit cards, then bank transfers. ChainSpin aims to process all approved withdrawals within 24 to 72 hours, subject to verification requirements.

Withdrawal Processing Times

Bonus Terms

All promotional offers at ChainSpin are subject to individual bonus terms and conditions, which are displayed on the relevant promotions page. General bonus conditions applicable across all offers include:

• Bonuses are for eligible players only and cannot be transferred or exchanged for cash
• Wagering requirements must be met before bonus-derived winnings can be withdrawn
• The maximum stake per round during active bonus play is £5
• ChainSpin reserves the right to withdraw, amend, or cancel any promotion at any time
• Abuse of bonus offers may result in account suspension and forfeiture of funds

Responsible Gambling

ChainSpin is fully committed to responsible gambling. Players can access deposit limits, loss limits, wager limits, cooling-off periods, and self-exclusion tools at any time from within their account settings. The National Gambling Helpline is available on 0808 8020 133. Players in distress are encouraged to contact GamCare or Gamblers Anonymous for confidential support.

Prohibited Activities

The following activities are strictly prohibited at ChainSpin Casino:

• Using automated software, bots, or scripts to interact with the platform
• Colluding with other players in any game
• Exploiting software bugs, errors, or malfunctions for financial gain
• Using multiple accounts to claim duplicate bonuses
• Engaging in any form of fraud or money laundering

Any player found to be engaging in prohibited activities will have their account immediately suspended and funds may be withheld pending investigation.

Intellectual Property

All content on the ChainSpin platform, including logos, graphics, software, and game content, is the property of ChainSpin or its licensed partners. Players are not permitted to copy, reproduce, or distribute any platform content without prior written consent.

Limitation of Liability

ChainSpin Casino shall not be liable for any losses arising from technical failures, connectivity issues, or interruptions to service beyond its reasonable control. In the event of a software malfunction that results in an incorrect game outcome, ChainSpin reserves the right to void the affected rounds and return stakes to the player.

Amendments to Terms

ChainSpin reserves the right to amend these Terms and Conditions at any time. Players will be notified of material changes via registered email. Continued use of the platform following notification of any changes constitutes acceptance of the revised terms.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the UK courts.

Contact

For any queries regarding these Terms and Conditions, please contact the ChainSpin support team at support@chainspin.org.uk. Our team is available around the clock to assist you.